PRIVACY NOTICE

This is the privacy notice of Harriet Cotterill Interiors

Our registered office is at 37 Belmont Avenue London N17 6AX

Introduction

This notice describes how we collect, store, transfer and use personal data. It tells you about your privacy rights and how the law protects you.

In the context of the law and this notice, ‘personal data’ is information that clearly identifies you as an individual or which could be used to identify you if combined with other information. Acting in any way on personal data is referred to as ‘processing’.

This notice applies to personal data collected through our website and through social media platforms and online retail platforms, including [names of websites, e.g. Facebook, Instagram, Twitter, Etsy, eBay and Amazon].

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website

Personal data we process

How we obtain personal data

The information we process about you includes information:

you have directly provided to us

that we gather from third party databases and service providers

as a result of monitoring how you use our website or our services

Types of personal data we collect directly

When you use our website, our services or buy from us, we ask you to provide personal data. This can be categorised into the following groups:

personal identifiers, such as your first and last names, your title and your date of birth

payment information, such as a debit or credit card number and expiry date and bank account details

records of communication between us including messages sent through our website, email messages and telephone conversations

marketing preferences that tell us what types of marketing you would like to receive.

Types of personal data we collect from third parties

We confirm some of the information you provide to us directly using data from other sources. We also add to the information we hold about you, sometimes to remove the need for you to provide it to us and sometimes in order to be able to assess the quality of the services you offer.

The additional information we collect can be categorised as follows:

information that confirms your identity

information that confirms your contact information

reviews and feedback about your business on other websites through which you sell your services

Types of personal data we collect from your use of our services

By using our website and our services, we process:

your username and password and other information used to access our website and our services

information you contribute to our community, including reviews

your replies to polls and surveys

technical information about the hardware and the software you use to access our website and use our services, including your Internet Protocol (IP) address, your browser type and version and your device’s operating system

usage information, including the frequency you use our services, the pages of our website that you visit, whether you receive messages from us and whether you reply to those messages

transaction information that includes the details of the products services you have bought from us and payments made to us for those services

your preferences to receive marketing from us; how you wish to communicate with us; and responses and actions in relation to your use of our services.

Our use of aggregated information

We may aggregate anonymous information such as statistical or demographic data for any purpose. Anonymous information is that which does not identify you as an individual. Aggregated information may be derived from your personal data but is not considered as such in law because it does not reveal your identity.

For example, we may aggregate usage information to assess whether a feature of our website is useful.

However, if we combine or connect aggregated information with your personal data so that it can identify you in any way, we treat the combined information as personal data, and it will be used in accordance with this privacy notic

If you do not provide personal data we need

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract.

In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time.